About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Manager Patient Safety Clinical Risk
Position Summary: Manages the education and implementation of the MHC Quality Improvement and Patient Safety Program for assigned subsidiary(ies). Coordinates patient safety improvement activities that promote reporting and learning from unsafe conditions, near misses and actual events to reduce the risk of preventable harm. Presents education programs that supplement patient safety program objectives.
Essential Functions and Responsibilities as Assigned:
1.Provides leadership and oversight for patient safety activities at the site including: a. Review, classification, and management of safety events b. Causal analysis c. Education programs d. Just Culture e. Culture of Safety Survey f. Daily Safety Huddles, as applicable g. Safety Event Review Team.
2.Implements strategies that promote a robust culture of safety, including relational and reliability skills that will strengthen communication, teamwork and clinical safety within the organization.
3.Investigates, develops and facilitates the Root Cause Analysis process according to policy and guided pathways. Components of causal analysis include assessing for contributing factors related to staffing, healthcare equity/disparities, and system weaknesses.
4.Communicates potential serious, sentinel, and never events to subsidiary and system leaders using standard communication pathways (including meeting with core safety event review team) to foster a mutual response to the event.
5.Reviews safety event files to identify trends and compile events for aggregate analysis.
6.Prepares reports for senior and executive level committees (e.g., board meetings), as requested.
7.Prepares and presents educational programs and materials to staff, leaders and providers.
8.Serves as a subsidiary Patient Safety Officer to ensure clinical services are provided in accordance with safety standards established by federal and state regulatory agencies and accreditation agency, The Joint Commission.
9.Represents department at committees to outline safety data, safety trends, proactive activities (safety champion program), and causal analysis findings while maintaining integrity of the information in a confidential, peer protected manner.
10.Provides consultation regarding unexpected outcome events and acts as system resource for disclosure process and learnings.
11.Participates and presents at meetings and committees that align with the subsidiary(ies) patient safety program.
12.Responds to regulatory visits as requested by subsidiary leaders, requests regulatory reports through system pathways to maintain integrity of information shared with regulatory bodies.
13. Supervises, evaluates, motivates, advises staff, and provides opportunities for professional and technical growth.
14.Performs other job duties as assigned.
Qualifications:
Required:
Bachelor’s degree
Three years of healthcare experience.
Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Risk Management (CPHRM), Certified Professional in Healthcare Quality (CPHQ) or other patient safety certification. If not currently certified, must be within 2 years from date of hire.
Preferred:
Bachelor’s degree in a clinical or healthcare focus
Five or more years healthcare experience, preferably in patient safety and/or healthcare risk management
Experience in patient safety and healthcare risk management.
Knowledge, Skills, and Abilities:
Knowledge of anatomy, physiology, and medical terminology.
Conflict resolution and negotiation skills and ability to address multiple issues simultaneously.
Must demonstrate professionalism, communication skills and be able to speak to large groups.
Ability to maintain various reports including tables, spreadsheets, databases, and slide presentations.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
